While I apply for jobs, some of jobs show that good communication skills are required on job descriptions. I was curious that as an accountant, is it necessary for people to have good communication skills. People think accountants may examine and process vouchers, checking accounting data if it’s accurate. They may want a person with detail-oriented personality trait instead. I asked the meaning of good communication skills in interviews and realize that maybe good communication skills mean the skill of organizing what you are going to say and keeping good relationships with people. And that is as important as the ability to give and receive feedback when cooperating with others.
I was not an excellent team player when I was a college student. I majored in Business Administration, it means that cooperating with people and making presentations are daily routines. While we had meetings, I was frustrated in making suggestions, the group didn’t want to hear my idea. It’s like what the article says, I give my advice too direct, it tips others into the land of being defensive. In awareness of the problem, I made my project to amend failure. I asked my friends for suggestions and found the books which could help me. I observed how team members have their ideas shared with others. After several experiments and justifications, I may not really be an expert, but I discovered points. Let me explain.
First point is showing your respected to others. I usually say things like” Are you busy now? Do you have time to talk with me?” or “I understand your points…” These questions show that you consider their situation and listen to them. You stand in their shoes and make them feel comfortable to talk with you. It becomes good openings as people feel well, it will be easier to convince them to do what you want them to do. Also, these statements give them the heads up. It creates a moment that lets others have preparation of your questions and advice.
Second point is saying yes or positive things first. While the supervisor gives me more responsibility, I struggle with voice in my heart, “no, I’m scared.” That feeling is perfectly valid but thinking about how you feel while you work with people who are full of complain and negative things. That makes your team member dysregulated in discussions. So, I may say something like “Yes, that’s a good point, we could try!” or “Yes, I will try, but…” We should agree with idea first, then tell others about concerns. This skill also makes buffer for negative thoughts and give better response to others.
Granted, with these two methods, it makes a difference in cooperation. These two skills’ effectiveness is not only for business, but also for daily life. Allowing people to listen and get along with you. Once you practice, I believe the result will be measurable enhancement to your quality of cooperation.
